Auto Updating Client

One of the key design goals in constructing V.5 of BroadView was to make the support load for customer IT departments as low as possible. This is achieved in a number of ways including using inexpensive server technology, standard Windows operating systems, a database that does not require administrative support, and importantly, an automatically updating desktop client.

One of the highest cost areas for IT is supporting users and desktops. A standard feature of BroadView is its auto updating client. Each time on startup of the client software, this technology automatically senses when a new version or update has been installed and will automatically download and install the update on client desktops. This is all done without intervention from IT and prevents users from running out-of-date client versions.

The BroadView client has been designed to minimize its impact on the desktop; there are two DLL files and one main executable. In addition, BroadView has minimal impact on the Windows registry. Desktop requirements include a minimum of 256MB of RAM, 40MB of disk space and a Pentium III or greater processor. The result is a simple, yet robust client desktop environment requiring minimal IT support.

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